Terms of Use

Thank you for opting for the 14-day free trial period with Chat2Serve!

If you have questions about any term and policy mentioned here, feel free to contact us on 1-512-333-1540, email us at info@chat2serve.com.

Effective as of Date of signup

Be aware that these terms of services, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such adjustments, edits or deletions will be effective right away upon posting.

Be aware that we may change or discontinue any aspect, service or feature of this website at any time, including but not limited to, availability, equipment and content needed for access or use.

Your use of this website after such modification and edits shall be deemed to constitute acceptance by you of such modifications, additions or deletions.

After signing up for Free Trial, we give our clients a demo to test our service in their business environment and to be sure of our service well before they subscribe to our paid plan. Client understands and agrees that;

What do Chat2Serve customers need to do if they have EU customers or are based in the EU?

  1. Free Trial period is a demo on Client's preferred domain(s) for straight 14 Days from the day of activation.
  2. After that Free Trial period, if Client wishes to continue with our live chat services, Client must select our Pro package and make a payment via payment modes accepted by c2s.
  3. Invoice will be raised on the 1st of every month and the payment must be made within 10 days from the invoice raise date.
  4. Default in payment according to effective service plan means withdrawal from the provided service and will lead to cancellation of the service after 3 days of due date automatically.
  5. The receipts for all payments will be provided electronically to registered email address, and electronic payment receipt will be available in client area.


Client, who avail our services (hereinafter referred to as "Client" or "You ") and Service provider, Chat2Serve (hereinafter referred to as "c2s", "Our", "Us", or "We"), with a principal place of business at Engage2Serve PTE, Ltd., 77, High Street, #03-10 High Street Plaza, Singapore 179433. The term, "Websites", shall refer collectively to www.chat2serve.com.

Standard Terms and Conditions

These are the standard terms and conditions that apply to all contracts for Live Chat Support rendered by c2s to its clients. By agreeing with c2s, Client give us authorization to render live chat support services using c2s chat tool and live chat agents on Client's intended domain(s), mentioned in service agreement, as a 3rd party live chat support provider.

Electronic Consent

Client has a right to request a paper copy of these "Terms of Services" before signing up instead of this electronic "Terms of Services". By accessing and using our website, Client accepts and agrees to be bound by these Terms, and c2s's Privacy Policy found here (loop back to privacy policy on the www.chat2serve.com). If Client does not agree to these Terms, Client should not access or use c2s Website.

Client understands and agrees that c2s reserves the right to access client's chat services for technical and administrative purposes or security reasons. The obtained information or data in such a manner shall not be processed, made available or disclosed to any third parties unless required by provisions of law.

Client understands and agrees that c2s reserve the right to close client's account due to gross infringement of the provisions of these terms and conditions without any prior notice.

Client agrees not to impersonate any person or entity, including, but not limited to, the c2s or falsely state or otherwise misrepresent your affiliation with any person or entity and understands that such acts are considered as illegal and strictly prohibited and comes under cybercrime.

Intellectual Property Rights

All text, photographs, graphics, logos, trademarks, icons, user interfaces, artwork, videos, computer code and software including overall c2s chat tool look and feel, color scheme, design, layout, structure, selection, combination and arrangement is owned by c2s and licensed only to c2s. Such content is protected by copyright, trademark, trade dress and various other intellectual property and unfair competition laws.

Except with our express written permission or as permitted by applicable laws, you may not copy, reproduce, distribute, mirror, publicly, frame, display, publicly perform, translate, re-publish or transmit this in any way or through any medium for commercial purpose, distribution and publication.

We respect others' intellectual property rights, and expect our stakeholders such as users, website visitors, customers or clients to do the same. If you believe that your work has been copied or replicated on this website in a way that constitutes copyright infringement, please report us at info@chat2serve.com.